Обновление для Windows 10 приводит к зависанию системы
Проблема затрагивает компьютеры HP и Apple под управлением Windows 10.
Пользователи, которые пытались установить обновление безопасности KB4524244 для Windows 10 на компьютерах HP и Apple, пожаловались на зависания системы и ошибки во время установки, а также ошибки в функции безопасной загрузки HP Sure Start Recovery, препятствующие загрузке системы.
Как сообщается на официальном сайте поддержки Microsoft, обновление KB4524244 «устраняет проблему, из-за которой сторонний менеджер загрузки Unified Extensible Firmware Interface (UEFI) может подвергать компьютеры с поддержкой UEFI рискам атак». Апдейт доступен для всех версий Windows от 1607 до 1909.
По словам пострадавших, системы зависают на экране BIOS и перестают отвечать на запросы. Другие пользователи говорят, что вообще не устанавливали обновление, но все-равно столкнулись с ошибкой 0x800f0922.
Хотя в подавляющем большинстве случаев проблемы затрагивают устройства с процессорами AMD и включенной защитой Sure Start Secure Boot Key Protection, подобные ошибки зафиксированы и на машинах с процессорами Intel.
Пользователям HP, испытывающим проблемы с загрузкой, рекомендуется полностью отключить защиту ключей HP Sure Start Secure Boot в настройках BIOS своего устройства, удалить обновление KB4524244, а затем снова включить безопасную загрузку.
Пользователи также могут исправить проблему, скрыв проблемное обновление и предотвратив его автоматическую переустановку на системах.
Дайте своему мозгу порцию удивительных открытий в мире науки. Подписывайтесь!
Elitebook 830 G5 stuck in a boot loop because of Sure Start and Secure Boot
Every-time I power on the laptop I receive this message:
HP Sure Start Recovery
HP Sure Start detected an unauthorized change to the Secure Boot Keys.
The Keys were restored automatically and there is no further action required.
The repeated occurrence of this problem indicates a security problem that should not be ignored.
I can’t enter the BIOS, pressing ESC or F10 doesn’t get me there.
The computer boot’s up, displays that message, and I only have two options to hit Enter or ESC.
After this the laptop restarts (to revert the secure boot changes I imagine) and displays the same message. So it seems to be stuck in this loop.
I tried to contact HP support over the phone, but I am not sure if they understood what the problem was.
I can explain how I got here:
I was using my laptop without secure boot, and I had cleared the keys. There is an option to do this in the BIOS. «Clear all secure boot keys».
However to clear the secure boot keys, you also have to disable the Sure Start Secure Boot keys protection. If Sure Start Secure Boot keys protection is on, no changes can be made to the keys or the secure boot configuration.
So I had no secure boot keys on this laptop, and Sure Start Secure Boot keys protection was off.
I wanted to restore the default BIOS settings, and to do this I started by restoring the factory defaults in the Security tab of the BIOS. After doing so, and the laptop restarted, I got a message from Sure Start saying there was no PK key for secure boot. I went back into the Bios and on the Main tab I applied the factory defaults. Which changes the secure boot configuration, and enrolls the factory keys. After doing this, this message started appearing.
Anyone has any experience with these? It seems like the laptop just bricked itself, I am not able to do anything except hit Enter or ESC at that message.
Contacting HP didn’t offer me any help. They gave a case number, but I suspect they will eventually ttell me to send the PC to a authorized repair center or something.
I don’t think this should be happening, I think this is a bug in the sure start implementation that is reverting back the process of applying the factory default keys.
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Protected by hp sure start как отключить
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Hello, I was wondering if anyone knows how to fix this issue: Whenever I try to restart my laptop after shutting down or just restarting, my laptop stays on the "Protected by HP Sure Start" screen for 5 or more minutes before the Windows spinning circles loading icon pops up. After the loading icon pops up, it takes less than a minute. I noticed that this issue started happening after I configured my laptop to be able to dual boot into a Linux partition. When I first bought the computer, startup would take less than a minute from turning it on to showing the login screen. Now, waiting 5 or more minutes whenever I want to restart my computer for something is very inconvenient. For the dual boot, I did change some BIOS settings, but I noticed that changing them back and to different configurations only affected the tiny amount of time that it takes to get to the "Protected by HP Sure Start" screen and not the amount of time spent on that screen until the login screen. All help is much appreciated. Thanks.
How do I bypass HP Sure Start protection?
What happens when HP Sure Start detects a compromised version of the running BIOS?
Persistence: Firmware resides in a nonvolatile memory on the circuit board and can’t be removed simply by erasing the hard drive. Additionally, if HP Sure Start detects tampering with BIOS, firmware, or runtime System Management Mode (SMM) BIOS code, it can recover using a protected backup copy.
How do I disable Sure Start secure boot key protection?
Disable Secure Boot
- Before disabling Secure Boot, consider whether it is necessary.
- Open the PC BIOS menu.
- Find the Secure Boot setting, and if possible, set it to Disabled.
- Save changes and exit.
- Install the graphics card, hardware, or operating system that’s not compatible with Secure Boot.
Is HP Sure Start necessary?
Because HP Sure Start is enabled by default, you are automatically protected. No IT action is required. A: HP Sure Start protects against any unauthorized changes to the BIOS & critical firmware code or BIOS settings, both for the boot time code and the runtime code.
How do I stop HP Sure clicking?
The HP Sure Click icon is located in the system tray, typically in the lower right corner of your computer screen. Right-click the icon to enable/disable HP Sure Click, to launch the HP Sure Click Desktop Console, or to launch HP Sure Click Live View.
Is HP Sure Click Free?
Along with including Sure Click Pro in its new security offerings, HP is said it is making the solution available for free for the next six months. HP Sure Click Pro will be offered as a free download through Sept. 30, 2020, for all Windows 10 PCs (both HP and non-HP devices).
How do I turn off HP Sure recovery?
Restart your operating system (PC) and as soon as it gives a sign it is about to start, begin hitting the ESC button repeatedly (like tap-tap-tap). Or if the restart does not work, press and hold the power-on button for 5-6 seconds until the unit powers off, then start it normally.
What is HP Sure recover?
HP Sure Recover uses the HP Endpoint Security Controller (HP ESC) to enable employees to quickly and securely reimage their devices to the latest OS image using an embedded storage module, eliminating the need for them to call IT.
Does Sure Start still exist?
Sure Start was a flagship New Labour project designed to boost the educational and life chances of socially and economically disadvantaged children. Between 500 and 1,000 Sure Start centres have closed in England since 2010, according to recent research.
Is HP Sure click good?
HP Sure Click helps strengthen security at your PC’s most vulnerable entry points using a different approach: application isolation. Rather than trying to recognize malware, it opens untrusted websites and files in their own isolated virtual containers, called micro-virtual machines (micro-VM).