Check if your system is compatible with Premiere Pro
Premiere Pro comes with an in-built utility that scans your system. This report displays automatically when you launch Premiere Pro if it detects known issues with your system configuration, such as incompatible graphics card drivers.
You can also run this utility at any time and get this report by clicking Help > System Compatibility Report.
When serious compatibility issues are present, the System Compatibility Report opens every time you launch the application. You can choose to:
- Click Fix to open a help document with instructions that identify the proper driver or component that needs updating, with links to its manufacturer’s download page.
- Click Continue with known issues to continue using Premiere Pro.
- Click Export Report to export a text document that includes additional information about a your configuration. This is useful to share with Technical Support when you reach out to them for help.
When a serious compatibility issue is present, a persistent notification is visible in the upper left of the application header bar, next to the Home icon. To open the System Compatibility Report, click this notification.
Проверьте, совместима ли ваша система с Premiere Pro
Premiere Pro поставляется со встроенной утилитой, которая сканирует систему. В случае обнаружения выявленных неполадок конфигурации системы, таких как несовместимые драйверы видеокарты, при запуске Premiere Pro автоматически отображается отчет.
Чтобы получить такой отчет, эту утилиту также можно запустить в любое время, выбрав Справка > Отчет о совместимости системы.
В случае серьезных проблем с совместимостью при каждом запуске приложения открывается отчет о совместимости системы. Могут быть выбраны следующие варианты.
- Нажмите Исправить , чтобы открыть справочный документ с инструкциями по идентификации соответствующего драйвера или компонента, который необходимо обновить, и ссылками на страницу загрузки от его производителя.
- Нажмите Продолжить с выявленными неполадками , чтобы продолжить использовать Premiere Pro.
- Нажмите кнопку Экспортировать отчет , чтобы экспортировать текстовый документ с дополнительной информацией о конфигурации. Это полезно, если требуется поделиться данными со службой технической поддержки при обращении к ней за помощью.
В случае серьезной проблемы совместимости в левом верхнем углу панели заголовка приложения, рядом со значком домика, отображается постоянное уведомление. Чтобы открыть отчет о совместимости системы, нажмите это уведомление.
Pr2020 What to Do With the System Compatibility Error Warning? Pr2020 the Solution to Jump Out of the Compatibility Report
According to the system compatibility report for Adobe Premiere Pro 2020 , the graphics-driven version of our current computers does not match the latest PR software and cannot meet the graphics card requirements for PR2020 , how can we solve this problem??The way to solve this problem is to download the latest version of the graphic card drive on the graphic card drive website, please read the following information..
Identify the current driver model of the computer, on the computer desktop empty, right button, open the NVIDIA Control Panel
In the main interface of the NVIDIA Control Panel, we can see the model and version number of our current computer’s graphic card-driven.. As shown below, it is the graphic card-driven model of this computer. GeForce 940M >
On the download page of the NVIDIA driver, select the corresponding option in the selection box based on the graphic card driver model and operating system version number of our computer.. If the graphics card drive model of the computer is » GeForce 920M , the operating system is WIN10 64 bit.
Search for the Game Ready drive that is driven by a computer graphics card for the (GRD) version.
Download and install the latest version of the computer’s graphic card drive, as shown in the following picture
FIX: Video driver not supported in Premiere Pro
Some users have told us about an unsupported video driver issue that arises for Adobe Premiere Pro. This happens immediately after they update the software.
Premiere Pro displays the System Compatibility Report window when the issue occurs, stating that this version doesn’t support your drivers.
Although the window includes a Fix button, clicking it will only open a webpage that tells you how to update your PC’s GPU drivers.
This problem typically arises on PCs with dual graphics cards, and in today’s guide, we’re going to show you how to solve it once and for all.
Why does the Video driver not supported error appear?
This message appears when trying to run Adobe Premiere Pro on a PC with a dedicated and integrated GPU. The issue is caused by a driver conflict, but it can be easily fixed.
Keep in mind that this problem won’t prevent the application from running, since it just serves as a warning message, so you can choose to ignore it. However, if you do so, additional issues may occur down the line.
Should I use my dedicated or integrated graphics for Adobe Premire?
Video editing is a resource-intensive task, and you’ll need as much hardware power as you can get. While this process uses your CPU, certain aspects are performed by the GPU.
Therefore, it’s always better to use a discrete graphics card since it offers more power and better performance than the integrated one.
How can I fix Premiere’s Pro unsupported video driver error?
1. Update your PC’s graphics card driver
- Visit your graphics card manufacturer’s website.
- Navigate to the Drivers or Download section.
- Locate your model on the list and click on Search.
- Click on Download.
- Once the driver software is downloaded, double-click the setup file to run it.
- Follow the instructions on the screen to complete the process.
Downloading drivers manually can be a tedious process, but you can automate it with specialized software such as Outbyte Driver Updater.
2. Run Adobe Premiere Pro with your dedicated GPU
- Press Windows Key + I to open the Settings app.
- Select System in Settings to open the tab that you can see below:
- Select Display from the left pane. Navigate to the Graphics settings in the right pane.
- Select Desktop app on the drop-down menu.
- If you can’t see Adobe Premiere Pro listed, click the Browse button. Then find the software on your PC to add it.
- Then select Adobe Premiere Pro in the Graphics settings window, and click the Options button.
- Select the High-performance option for your dedicated NVIDIA or AMD graphics card. Now click the Save button.
In case you can’t find your dedicated graphics, be sure to visit our second GPU not detected guide for quick and easy solutions.
3. Disable your PC’s onboard (integrated) GPU
- Press Windows Key + X and select Device Manager from the list.
- Double-click the Display adapters category.
- Right-click your PC’s onboard GPU (probably an Intel one) and select the Disable device option.
- Click Yes to confirm.
If your graphics card isn’t detected in Device Manager, make sure that you disable all hidden devices, and then repeat the steps from this guide.
4. Disable the Unsupported Video Driver message
- Open Adobe Premiere Pro.
- Click the Edit menu.
- Select Preferences and navigate to the General section.
- Then deselect the Show system compatibilityissues at startup checkbox.
- Click the OK button.
What are Adobe’s Premiere Pro requirements?
The software has relatively humble hardware requirements, and it should be able to run on any modern PC without too much trouble.
Here’s a quick overview:
- CPU: Intel 6th Gen, Ryzen 1000
- RAM: 8GB
- VRAM: 2GB
- Storage: 8GB hard drive space
Keep in mind that these are the minimum requirements and they won’t be enough for any advanced tasks or larger projects.
Is Adobe Premiere available for free?
No, the software isn’t available for free, and it comes with a yearly or monthly subscription. However, you can download the trial version without any cost.
This will allow you to test the application and all of its features for 7 days. After that, you’ll have to purchase a subscription to continue using it.
This resolution stops the System Compatibility Report window opening but doesn’t necessarily resolve the unsupported driver issue.
So, that’s how you can fix the unsupported video driver error. Overall, it’s quite an easy problem to fix, so you should be able to have it sorted in a matter of minutes.
In case the issue is still there after trying all of our solutions, you can contact customer support via Adobe’s Customer Care page. If you have any other video problems, we suggest visiting our Adobe Premiere not exporting video guide too.
Did you find a way to fix this problem on your own? Feel free to share the solution with us in the comments section below.